TYPES OF DATA COLLECTION AND PROCESSING PURPOSE
In normal use, the systems and software processes required for correct performance of the website collect some personal data, the transmission of which is part of the normal use of Internet communication protocols. These data concern information, which is not collected in order to identify the subject, but which by virtue of their properties allow users to be identified through the processing and compilation of data transmitted by a third party. This category of data includes the IP addresses or the names of domains, the computer used by the users of the website, the URI (uniform resource identifier) of the resources requested, the time the enquiry was made, the method used to make the enquiry with the server, the size of the file received as response, the status data of the response given by the server (successful, error, etc.) as a numerical code and other parameters with respect to the operating system and the user’s computer environment. These data serve exclusively for statistical purposes and are administered solely in anonymous form, in order to ensure their correct function. The data may be also used to establish responsibility in the event of hypothetical breaches of IT law resulting in damage to the website. With the exception of this case, the aforementioned data shall not be stored for more than 24 months.
DATA SUPPLIED VOLUNTARILY BY THE USERS/VISITORS:
Data, which are transmitted by the visitor to the website, voluntarily and expressly for the purpose of using specific services (e.g. contact form etc.) and to the Grand Hotel Trento S.r.l. by means of e-mail enquiries, may be automatically registered, in which case the information is used exclusively for the services specified in the communication of the information. Your data are used for the purpose of responding to your specific queries, fulfilling contractual duties, tax or accounting duties, billing, debt collection and for compliance with the duties prescribed by the statutes in force.
With the exception of navigation data the Grand Hotel Trento S.r.l. solely processes data, which has been submitted voluntarily and expressly by the user. If you refuse to transfer certain information, you may however find that you are restricted in the services offered. Once registered, the personal data collected will be used only for the services indicated in the information available. Visitors to the site can provide their data for:
- Information on services or products, offers, enquiries etc.
- Participation in various initiatives
- Purchases or reservations of the products offered on the website
- Announcing the visitor’s interest in working with the company and/or responding to a job vacancy advertisement
- Contacting the company using the form provided for this purpose
- Enquiring about the availability of rooms for a specified period and a specific number of persons
- Book directly on the website
There follows a short list concerning the specific use of personal data on the website. In order to use the services the user may be required to supply some or all of the following data: forename, surname, age, street, post code, e-mail address, city, country, date of birth, telephone number, mobile number, fax, payment method, period of stay, number of guests (adults and children), forename and surname of additional guests. Please, note that other information may also be requested.
PROCESSING OF PERSONAL DATA
Pursuant to art. 4 c.7 of the Regulations, the owner of the processing of personal data collected through this site is the Company with the right Grand Hotel Trento S.r.l. registered with the Register of Companies of Trento, with registered office in Piazza Dante 20, 38122 Trento – P.IVA e Cod.Fisc. 00110430220 – Share Capital: € 100,000.00. Personal data may be processed within the limits and with the methods set out in this declaration by employees and collaborators of the Company designated as persons in charge of data processing, who will receive adequate operating instructions and will operate under the direct authority of the data controller. The controller is the current IT security manager domiciled at the Company. An up-to-date list of all the managers/persons in charge of the processing by the owner can be requested from the owner himself or the manager by writing to the following email address: firstname.lastname@example.org
DISCLOSURE TO THIRD PARTIES
RETENTION OF THE DATA
Information and personal data, which is collected on this website, including that which the visitor voluntarily submits, in order to receive informational material or other messages, by writing to the addresses given in the Contact section, will be used only for the period absolutely necessary to perform the required service. Once the service has been performed, all personal data are deleted on the basis of the data protection guidelines of the Grand Hotel Trento S.r.l., subject to conflicting governmental requirements or retention required by statute.
EXERCISE OF EXISTING RIGHTS
Privacy legislation (Articles 15-22 of the Regulation) guarantees Data Subjects the right to access data that concerns them at any time, as well as to request the correction and/or integration, if inexact or incomplete, deletion or limited processing of their data, if the conditions are met, to oppose processing for reasons relating to the situation of the Data Subject, to request the portability of the data provided, if processing is carried out by automated means and on the basis of consent or for the execution of a contract, to the extent envisaged by the Regulation (Article 20). For these purposes, the person concerned must contact the owner of the data processing system or the data security officer via the e-mail address: email@example.com
Grand Hotel Trento S.r.l. protects personal data by means of internationally recognized security standards and by means of processes, which make
- unauthorized access
- unauthorized use and dissemination
- unauthorized modification
- loss and inadvertent or unlawful destruction impossible.
The site www.grandhoteltrento.com/en/ is not intended for use by minors, who are not authorized to make purchases through the sites listed. We understand the importance of protecting information intended for minors, especially in an online environment, and therefore we do not collect or deliberately keep personal information about minors.